Frequently Asked Questions

PaxCloudVPN is a privacy-focused VPN service that allows you to browse the internet securely and anonymously. We use WireGuard protocol for fast, modern, and secure connections across multiple geographic regions.

Getting started is easy:

• Sign up for an account using Google OAuth
• Wait for beta approval from our team
• Once approved, log in to your dashboard
• Add a device and download the WireGuard configuration
• Import the configuration into your WireGuard app
• Connect and enjoy secure browsing!

Yes! PaxCloudVPN is currently a non-commercial beta project. We're offering free VPN service while we test and improve the platform.

We currently offer VPN servers in the following regions:

• 🇫🇷 France (EU-FR) - Europe

More regions (US, Asia-Pacific) are coming soon!

WireGuard is a modern, fast, and secure VPN protocol. It's designed to be simpler and faster than traditional VPN protocols like OpenVPN or IPSec, while providing state-of-the-art cryptography.

Benefits include:

• Faster connection speeds
• Better battery life on mobile devices
• Simpler codebase (easier to audit for security)
• Modern cryptography standards

You can add multiple devices to your account. Each device gets its own unique WireGuard configuration. You can manage all your devices from the dashboard.

WireGuard is available for all major platforms:

• Windows
• macOS
• Linux
• iOS
• Android

Download the WireGuard app from the official website or your platform's app store.

No. We do not log your browsing activity, connection timestamps, IP addresses, or traffic data. We only store the minimum information needed to operate the service (your email and device configurations).

We take security seriously:

• WireGuard protocol with modern cryptography
• Session-based authentication with MFA for admins
• Secrets stored in OCI Vault
• HTTPS everywhere
• Regular security updates

No. All traffic through the VPN is encrypted end-to-end. We cannot see what websites you visit or what data you transmit. The WireGuard tunnel ensures your privacy.

We offer multiple support channels:

• Email: support@paxcloudvpn.com
• Discord Community: Join our Discord server
• Documentation: Check our docs for guides

Try these troubleshooting steps:

• Make sure you downloaded the latest configuration from your dashboard
• Verify the WireGuard app is running
• Check your internet connection
• Try disconnecting and reconnecting
• Try a different region if available

If issues persist, contact support@paxcloudvpn.com